Frequently Asked Questions

This Agreement was last modified on 18th february 2016

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What Shipping Methods Are Available?

We use royal mail tracked and traced before 1pm signed for on uk delivery’s we use royal mail international tracked for overseas orders. it’s the best quickest safest way we have found but we can also send it useing a different courier if requested please email us first to let us know.

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How Long Will it Take To Get My Package?

Normally next day delivery if you order before 1pm week days. but if you are a international customer we aim to ship your product as fast as we can it takes around 3-4 working days.

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How Do I Track My Order?

After your order as been placed we post the same day we will send you a tracking number by email and a link to the royal mail tack and trace website so you know Exactly when your order will arrive.

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Do I Need A Account To Place Order?

No. Because the nature of our business we do ship orders with just someone emailing us the order and sending us their address. we understand that our customers privacy is paramount so we try to cater for everybody.

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”FAQ Second Version” font_container=”tag:h2|font_size:40px|text_align:center|color:%23434343″ google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” css=”.vc_custom_1458140045264{margin-top: 30px !important;margin-bottom: 10px !important;}”][/vc_column][/vc_row][vc_row el_class=”inner-top-xs”][vc_column][vc_toggle title=”Why are your prices lower then other sites?” el_id=”1459864577831-bdb5bc1a-4a98″]Put simply you’re being overcharged! the problem with steroids is there is no body setting the rules so you get what we have at the moment where sites can charge whatever they feel like! we use the same suppliers so its the same products just we value our customers and want your business again.[/vc_toggle][vc_toggle title=”Can you deliver to my work address?” el_id=”1459864633996-9b7e4f16-199e”]Yes. Not everyone as the time to stay in and wait for the postman so we do delivery’s to customers workplaces we use plain grey postal packaging and pack it in such a way that it can not be easily opened or tampered with just till us were you would like it sent and we will happily send it.[/vc_toggle][vc_toggle title=”How Do I Track My Order?” el_id=”1459864665894-b82f7067-8407″]Once payment is received we will email you a tracking code and link so you can track your order all the way.[/vc_toggle][vc_toggle title=”How Do I Place an Order?” el_id=”1459864700197-4c554837-f084″]It’s really simple just follow the online directions. If you for some reason have any problems please feel free to contact us.[/vc_toggle][vc_toggle title=”How Should I to Contact if I Have Any Queries?” el_id=”1459864738156-c9e9af2d-48c9″]Absolutely! Even if your buying from a different store we know most online stores so we can point you in the right direction.[/vc_toggle][/vc_column][/vc_row]